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Containment FAQs

1. What is a In-ground Pet Fencing system?
   
   There are 3 parts to a In-ground Pet Fencing system:
   
   1. The Transmitter: This plugs into a standard outlet and emits a radio signal.
   
   2. The Wire: Waterproof wire that you bury and connect to the transmitter that makes a boundary to contain your dog.
   
   3. The Collar Receiver: The receiver is worn on your dog’s collar. The transmitter emits a radio signal that travels through the wire. The receiver on your dog’s collar picks up the radio signal and alerts the dog as he nears the boundary (buried wire). If the dog continues toward the boundary wire, he will receive a correction from the radio signal.
2. Does the wire have to be buried?
   
   No, the system will operate properly above ground although Innotek® recommends that the wire be buried approximately 3 inches to prevent damage to the wire.
3. Can I contain more than one dog?
   
   Yes, additional collar receivers can be purchased separately. Innotek’s® pet containment systems are designed to use an unlimited number of collar receivers.
4. I want to contain my dog in the yard but would also like to control my dog on walks or at the park. Do you have a product that fits my needs?
   
   Yes, Innotek® has Contain N Train Systems to fit your needs. The SD-3000 and SD-3100 come with a hand held transmitter that communicates with the same collar receiver that your dog wears for containment.
5. Do you have a product that will keep my dog off of my couch or away from an area inside my house?
   
   Yes. Innotek® has introduced the new ZONES Instant Pet Proofing Barrier. Simply place the transmitter in the area that you would like the dog to avoid. As the dog approaches the transmitter the dog’s collar receiver picks up a signal and produces a warning tone, if the dog continues toward the transmitter, he will receive a correction.

 

Basic FAQs

1. What is the average time needed to train a dog?
   
   The training time varies with each dog and each trainer. It will depend on what you are trying to train the dog to do, the trainers skill, and the type of dog being trained. The dog learns in small stages, his understanding is tested at each stage. On an average it takes 10 minutes twice a day for 2 weeks to train your dog. Please refer to your specific training video or contact our free professional training support help line, Dog Star Productions at 800-364-3362.
2. Will the correction harm my dog?
   
   NO. The mild correction that your dog feels is designed to be undesirable so your dog will avoid it, yet is totally harmless and humane.
3. What is the difference between water-resistant and waterproof?
   
   A water-resistant collar receiver can be worn in the rain, snow or other inclement weather. However it would be damaged if it is submerged in water.

   A waterproof collar receiver can be worn when bathing or swimming. Being submerged in water will not harm the collar receiver.

4. How long do the batteries last?
   
   Battery life varies greatly depending on the type of battery, how you use and maintain the product, as well as the operating temperatures. Please call Consumer Services at 800-826-5527 or consult our online troubleshooting guides if you have questions on your
   specific system.
5. How old should my dog be before using an electronic device?
   
   Innotek® recommends that the dog be at least 6 months old.
6. Why can't I leave the collar receiver on my dog for more than 12 hours?
   
   Any collar receiver worn for extended periods can cause a condition similar to bedsores, known as Pressure Necrosis.